We have a 14-day return/exchange policy, which means you have 14- days after receiving your item to request a return.
To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at WhatsApp number-+91-9838041555. Share Order details for return with return reason.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us same day with images on WhatsApp number-+91-9838041555.If the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
After Sharing Exchange details on-WhatsApp number-+91-9838041555.We will validate all details. If product is in warranty period. We will Exchange it with new product.
We have exchange policy. But if still some issue. We will provide coupon of same value to customer for next purchase.
Please note that due to the unique nature of personalized items, we have implemented a No Refund and No Return Policy, which is outlined below.
Personalized Product Orders:
All orders placed for personalized products on www.uniformer.in are considered final and cannot be canceled or modified once the order is submitted. It is essential to review your order details carefully before confirming your purchase.
Order Processing Time:
We strive to create and deliver your personalized products within a reasonable timeframe. Please allow 5-7 business days for the production and processing of your personalized order. This time frame ensures that we can meticulously craft each item according to your specifications.
We maintain strict quality control measures to ensure that all personalized products meet our high standards. Each item goes through a thorough inspection before it is dispatched to you. However, in the unlikely event that you receive a defective or incorrect item, we will take appropriate actions to address the issue.
It is crucial to double-check all personalization details provided during the ordering process, including names, initials, numbers, spellings, colors, and any other relevant information. Uniformer.in will not be responsible for any errors in the personalization details provided by the customer.
Defective or Damaged Products:
In the rare instance that you receive a defective or damaged personalized product, please contact our customer support team within 48 hours of delivery. We may request photographic evidence to assess the issue. If the defect or damage is confirmed to be a result of our error, we will work with you to find an appropriate resolution.
Customer Input Errors:
Uniformer.in will not be held liable for any errors or discrepancies in the personalization details provided by the customer. It is the customer's responsibility to ensure the accuracy of all information provided for personalized products.
Our No Refund and No Return Policy applies exclusively to personalized products. For non-personalized items, our standard return and refund policy will be applicable. Please refer to the relevant policy document for more information.
By placing an order for personalized products on www.uniformer.in, you acknowledge and agree to the terms and conditions of this No Refund and No Return Policy.
If you have any questions or require further assistance, please don't hesitate to contact our customer support team. We are here to assist you throughout your shopping experience.
Thank you for your understanding and cooperation.
Note-For any kind of Uniform Return/Exchange/Refund is only applicable for Departmental customers. It is not applicable for youtubers and other non departmental customer.