FAQs

Q. How long will it take to deliver my order?

A. Domestic orders are usually delivered within 5-7 business days. Saturdays, Sundays and public holidays are not regarded as business days.

Q. Are there any delivery charges?

A. We offer free shipping for all domestic orders above INR 500. 

Q. Who will deliver my order? A. Within India, we ship through multiple logistics partners. Our delivery partner will attempt to deliver the package thrice before they return it to us. Please provide a mobile number that you are available at, and your complete shipping address including the pin code. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.

Q. How do I track my order?

A. Once an order is shipped, you will receive an email and message from us with the tracking details. For any questions or queries, we’re just an email away – info@uniformer.in  

Q. How do I check my size?

A. Click on the "How To Measure" option in the size chart displayed on the product page. Take a measuring tape, and check for your measurements. It takes less than one minute, and ensures perfect fit! 

Q. Can I return if the uniform doesn't fit?

A. We offer easy and free returns on all orders, for more detail on our return policy please read the Terms and Conditions.  

Q. What fabrics do you use for your police uniforms?

A. We use Poly-Viscose fabric for the khaki uniforms and Poly-Wool for the winter uniforms.  

Q. Can the uniforms be customised?

A. Products that are available on our website cannot be customised. For special orders, please do get in touch with us. 

Q. Do you provide gift packaging?

A. Yes, we do! Get in touch to convert your order into a beautiful gift! You can also opt for our gift cards if you are unsure about that size you want to gift.